Client Services

Frequently Asked Questions

What materials are used to make your shoes? +
All our shoes are handcrafted using premium Italian leather, handled by master artisans who have perfected their trade over generations.
What kind of leather do you use? +
We source only premium, sustainably produced full-grain Italian leather from elite tanneries, renowned for its durability and rich patina over time.
How do I care for my shoes? +
We recommend using a cedar shoe tree after each wear to maintain their shape. Clean with a soft brush and apply a premium leather conditioner every few months to keep the leather supple.
What is your return policy? +
We offer a 30-day return policy for unworn items in their original packaging. Please contact our client services team to initiate a return or exchange.